Exchange & Return Policy
• Eligibility: You can exchange for size or replace your outfit within 2 days of receiving your order. Items must be marked as eligible for the same.
• Reverse Pickup: We offer a reverse pickup service from your shipping address. In case it’s not available for some pin codes the client will have to self-ship it.
• Not Eligible: Products on sale are not eligible for return or store credit. Products purchased using a credit voucher are not eligible for exchange or return.
Exchange & Return Process
• Request: Contact us via email at indinsidefashion@gmail.com or phone/WhatsApp at +91-7426967238 to start the process.
• Pickup: We will arrange a pickup from your address within 48 hours.
• Fees: The returns will incur a non-refundable shipping fee of Rs 200.
• Packaging: Please reuse the original packaging.
• Condition: Ensure items are in their original condition, with labels and tags intact, unused, unwashed, and undamaged.
• Processing: Once we receive and verify the item, we'll process your exchange or return within 7 days.
Refund Policy
• Fee: The exchanges will incur a non-refundable shipping fee of Rs 200.
Sale or Discount Policy
• Size Exchanges Only: Discounted items are eligible for size exchange for a fee of Rs 200 provided the size is available.
• No Returns: We cannot accept returns on discounted or sale items, including those purchased with promotional codes.
Missing or Damaged Items
• Report: If an item is missing or damaged, please report it within 2 days of receiving your parcel.
• Proof: Send us box opening video & photographs of the item and the delivery package.
• Resolution: Our customer care team will investigate and provide a resolution.
Cancellation Policy
• Timing: You can cancel your order within 12 hours for a store credit.
• After 12 Hours: We are unable to process cancellations after this time.
• Prepaid Orders are not eligible for cancellation.