Eligibility:
You can exchange for size or replace your outfit within 3 days of receiving your order. Items must be marked as eligible for the same.
Reverse Pickup:
We offer a reverse pickup service from your shipping address. In case it’s not available for some PIN codes, the client will have to self-ship it.
Not Eligible:
Products on sale are not eligible for return, but you can exchange.
Exchange & Return Process
Request: Please connect us via email at indinsidefashion@gmail.com or phone/WhatsApp at +91-7426967238 to start the process.
Pickup:
We will arrange a pickup from your address within 48 hours.
Fees:
The returns will incur a non-refundable shipping fee of only Rs 100.
Packaging:
Please reuse the original packaging, and pack the Return package in a proper Minimum Dimensions. Once we receive and verify the item, we'll process your request.
Condition:
Ensure items are in their original condition, with labels and tags intact, unused, unwashed, and undamaged.
Fee:
The exchanges and refunds will incur a non-refundable shipping fee of Rs 100.
Sale or Discount Policy
Size Exchanges Only:
Discounted items are eligible for size exchange for a fee of Rs 200, provided the size is available.
Missing or Damaged Items
Report:
If an item is missing or damaged, please report it within 3 days of receiving your parcel.
Proof:
Send us a box opening video & photographs of the item and the delivery package.
Resolution:
Our customer care team will investigate and provide a resolution.
Cancellation Policy
Timing: You can cancel your order within 6 hours for a store credit.
After 6 Hours: We are unable to process cancellations after this time.
Prepaid Orders are chargeable if asked to cancel after confirmation.